How much is delivery for the UK?
Standard Delivery which is Royal Mail 2nd Class starts at just £1.50 or you can upgrade to 1st Class which starts at £1.99 We also have Free delivery for orders over £30
Who will deliver my candles?
Royal Mail will deliver your candles.
What if I'm not home when my candles are delivered?
Royal Mail will leave a collection card to reschedule your delivery or pick it up from your local sorting office.
What if I have problems with my delivery?
You can contact us anytime via email firstname.lastname@example.org
Do you ship outside of the UK?
Yes , we now ship to the USA. Postage charges start at just £9.99.
Which payment methods do you accept?
We accept all major credit/debit cards, PayPal and Amazon Pay.
When will my order be despatched?
We aim to ship all orders within 24 hours from the time of the order (Mon-Thurs). We do not post on Sat or Sun.
What is your Returns policy?
See our complete returns policy HERE
Which wax do you use?
We only use 100% natural soy wax which is vegan-friendly
What about your fragrance oils?
Our products are fragranced using only cruelty-free professional grade fragrance oils.
What is the best burner to use with soy wax melts?
We recommend a tea light burner that is designed for use with wax melts. 4 hour tealights should only be used (not the larger 8 hour ones).
Soy wax melts are compatible with electric burners, however you may find that you have a softer scent throw when melting this way due to the limited level of heat.
We do advise against the use of oil burners for safety reasons.
How much wax should I use?
The amount of scent thrown out by the product often depends on the size of the room and whether any windows are open.
For snap bars, we recommend using 1 section at a time.
For wax melt hearts we recommend at least 2 hearts at a time.
For large shapes (dog paws, 3D hearts for example) break the item in half and use one half at a time.
For the mini hearts in pots scoop several of them into your burner at a time.
How do I clean the wax out of my burner?
There are many ways of doing this, but we swear by Mrs Hinch's method!
Simply pop in a tea light/turn on your burner, wait 15 seconds or so (till the wax just starts to heat) and press gently on the edge of the wax to pop it out. Using a cotton pad also works really well!
How do I store my wax melts?
Our wax melts are perfectly packaged for storage but we do recommend keeping them in a cool place. If properly stored, they can retain their scent for up to 12 months.
Do you have a Scent Menu?
Yes, go HERE to see the entire scent menu.
Do you have a monthly subscription box?
Not at the moment but we are hoping to have one by the summer of 2022
Brilliant scent from this one and all others I have tried so far! The smell is long lasting and far reaching too!
Gorgeous melts and smell amazing last for a long time and look great
Smells beautiful, love, love, love this scent
I ordered the Monkey Farts wax melt out of curiosity. I'm so glad I did as it smells absolutely gorgeous and the fragrance lasts so long.
Lovely scents, many thanks for the free sample
Excellent customer service, something that is lacking these days. Normal male, ordered last minute and no idea what I needed. Owners sorted this for me at 17:00 Friday and by 10:00 Saturday my mum had the item. The scents are great, not overpowering, just enough. Highly recommend the product and the service of this company.
Fantastic long lasting scent,really fast professional service from Angelic scents, highly recommended.
Absolutely gorgeous melts smell divine and a bonus they cone beautifully packaged 💙
I ordered my friend a gift of wax hearts and a burner. Friend was very happy. Thank you.
Amazing wax melts the smell lasts for ages and can be smelt all over the house brilliant
Snow Angel Wax Melt Snap Bar
Spring melts lovely
Always amazing customer service. Order arrived super qucik. Beautifully wrapped. So pleased with my hearts & paw melts they are just gorgeous to look at but the Very Berry sent is just stunning 😍 Delighted with the free sample also !
Theyre a xmas gift but they look and smell amazing beautifully. Packaged aswell
Absolutely love these Christmas bundle wax melts they look and smell wonderful