Refund policy

We put a lot of love into producing a high quality product for you, but sometimes problems may occur!

We are happy to accept returns from you providing the following criteria is met:

  • The product must be unused and still in the packaging that you received it.
  • We do not offer returns on a product just because you don't like the smell of it. We have small sample type products for people to see if they like the aroma. 
  • Please email us first at angelicscentsuk@gmail.com to let us know there is a problem
  • The item must be returned to us within 14 days

If we accidently shipped you the wrong order, let us know and we will rectify the situation asap.

If the return is due to anything other than our error, you are responsible for the cost of shipping the product back to us. We cannot supply return shipping labels. We also strongly suggest that you ship via Royal Mail with a tracking number as we cannot be responsible for packages lost in transit back to us. 

Once we receive the return and confirm the product meets the above criteria we will issue a refund for the amount of your purchase.